Bank OnLine Passwords

Call the Customer Service DirectLine at 992-9911 in Corpus Christi, 749-7711 in Port Aransas, 727-9955 in Rockport, 328-0999 in Austin, Goliad / Victoria 361-645-3220, and 1-800-257-8316 toll free outside of these areas. The phones are answered by local American Bankers from 7 am to 6 pm Central Time Monday through Friday (business days).

Bank OnLine Questions or Help

The representatives answering our Customer Service DirectLine can help you with most of your questions. If you need additional help, they can forward you to another bank employee with the type of knowledge and experience you need. The phones are answered Monday-Friday (business days) from 7 am to 6 pm Central Time. In Corpus Christi call 992-9911, Port Aransas 749-7711, Rockport 361-727-9955, Austin 328-0999, Goliad / Victoria 361-645-3220, and out of these areas call toll free 1-800-257-8316.

Bill Pay Payment Inquiries or Passwords

Call Bill Pay Customer Service available 24 hours a day, 7 days a week except for Federal holidays. Toll Free 1-877-632-9222.

Bill Pay Assistance

If you need help setting up your payees or learning how to use Bill Pay, try one of our E-Banking Basics classes. For details see our home page.

Or for some quick tips on setting up or using Bill Pay, check the Bill Pay User's guide or frequently asked questions in this Help Center.

Contacts for General Help

Customer Service DirectLine Corpus Christi 361-992-9911
Port Aransas 361-749-7711
Rockport 361-727-9955
Austin 512-328-0999
Toll Free Outside These Areas 1-800-257-8316
Fax 361-980-1812
E-mail: Customer Service