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Keeping you up to date with the latest news about American Bank and issues that affect your financial life. 

iPhone X Mobile Banking Update

On November 6, 2017 Apple released the iPhone X.  We are happy to announce that our Mobile Banking application has been tested and is fully functional with this new device. 

Face ID is a new feature of the iPhone X and also works in place of our existing Touch ID authentication for users who have this enabled.  While Face ID does work to authenticate users into the Mobile Banking application, the text that appears within the app will still reflect “Touch ID” on an iPhone X until we can update this information.  We are committed to offering you the best experience in Mobile Banking and making updates as new phone features and functionality are available.

American Bank Provides Post-Hurricane Harvey Support

September 1, 2017 – Corpus Christi, TX – Richard Scanio, American Bank’s Chief Executive Officer, has announced a number of initiatives designed to support communities and American Bank clients hard hit by Hurricane Harvey.

“American Bank fared Hurricane Harvey much better than many of our neighbors, clients and friends – and some of our own staff.  Our hearts go out to those who have been affected, and we want to do our part to help individuals and communities as they begin to recover,” said Scanio.

The bank has a number of initiatives underway to ease the burden on clients.  Since August 24, the American Bank fees charged for a client to use a non-American Bank ATM for withdrawals or balance inquiries have been refunded or waived.  The refund/waiver period for that fee has been extended through the end of September.  In addition, the fees to replace a Check Card (debit card) and deliver it overnight are being refunded or waived for clients who have been displaced from their home as a result of the storm.  The bank has also suspended the collection of early withdrawal penalties on CDs until the end of the year for affected clients who need access to their savings to rebuild their homes and businesses.  Additionally, incoming wire transfer fees (up to two) are being waived or refunded for clients who have not had money wired into their accounts in the 30 days preceding the hurricane.  Other client accommodations are also available on a case-by-case basis.  “We encourage clients to call us if they have problems or concerns about their American Bank accounts or services.  As a community bank, we know what our clients are going through because we live and work right beside them.  Nothing means more to us than being able to help them on the road to recovery,” Scanio stated.  Clients should contact their banking officer or Customer Service at (800) 257-8316, Monday – Friday, 7 am to 6 pm for assistance.

To support its communities, American Bank locations are accepting donations of non-perishable food, diapers, personal care items and pet food for the benefit of local Food Banks.  Donations received at Corpus Christi and Austin offices will go to the Food Bank of Corpus Christi, which serves an 11 county area in the Coastal Bend, and donations collected at the Goliad and Victoria offices will benefit the Food Bank of the Golden Crescent, which serves 11 counties in the Victoria area.

Bank employees are also receiving support, through the American Bank Employee Relief Fund.  This newly-established fund is intended to help employees who have been most-severely affected.  It is funded through employee donations, which are matched dollar for dollar by the bank.

“We consider it a responsibility – and a privilege – to respond to the circumstances so many Texans are facing today.  Our communities and families will recover, and American Bank plans to be there supporting them every step of the way, building on our legacy of personal relationships, client-focused solutions and community banking values,” said Scanio.  The bank continues to work on additional programs to aid in recovery from Hurricane Harvey and will announce those as the details are finalized.

American Bank Reopens Victoria and Goliad Offices

August 29, 2017 – Corpus Christi, TX – Richard Scanio, American Bank’s Chief Executive Officer, has announced that two additional offices will reopen for business on Wednesday, August 30th, in the aftermath of Hurricane Harvey.

“In spite of the damage inflicted on the Coastal Bend by Hurricane Harvey, our recovery effort has achieved two more major milestones with today’s announcement.  The Goliad office will reopen Wednesday morning with normal business hours, followed by the Victoria office at noon, to continue to serve the needs of our clients and the communities at large,” Scanio said.

While at one point all ten Coastal Bend offices of American Bank were closed due to the hurricane, after Wednesday, only two will be yet to reopen.  “Even though our clients have access to electronic banking services, we know they rely on our branches being available too.  We are working hard to reopen our Port Aransas and Rockport offices, and will do so as soon as they can operate in a safe manner,” Scanio said.

Updates on branch openings and the status of bank-owned ATMs are being posted on the bank’s website at http://www.americanbank.com  Addi.tionally, the Customer Service line at (361) 992-9911 or (800) 257-8316 is open Monday - Friday from 7:00 a.m. to 6:00 p.m. to answer clients’ questions.

“We realize that when we are forced to close branches or ATMs, our clients are inconvenienced.  So we are waiving or refunding ATM fees we normally charge for clients who access their money using other banks’ ATMs between August 24th and the end of the month,” Scanio said.  The bank is continuing to look for additional ways to lessen the financial burden of Hurricane Harvey.

“As a locally-owned and operated organization, American Bank is built on personal relationships, client-focused solutions, and community banking values.  We have a legacy of ‘making it happen’ for our clients, and are committed to doing our part to aid affected individuals and communities as they recover,” Scanio added.

Update Your Mobile Banking App to the Latest Version

On May 3, American Bank released a new version of Bank OnLine and Mobile Banking. Please make sure you have updated your Mobile application to the latest version to ensure your continued access to Mobile Banking:
      •  Apple - version 9.0.5
      •  Android - version 5.2.4

Security Tips from American Bank

Commercial Check Fraud
American Bank has seen an increase in commercial check fraud; including counterfeit and stolen checks.  To protect your business, here are some best practices you can implement:
• Store blank check stock in a locked cabinet or safe.  Never leave checks in plain sight, including written checks, or cleared checks.  Someone walking by or through the area could easily lift one and obtain key account information, including an authorized signature!
• Use Bank OnLine to reconcile paid checks and watch for suspicious and unauthorized transactions. 
• Set up additional Security Alerts in Bank OnLine to let you know when certain activities occur with your accounts.
• Use our Positive Pay service which allows you to see the checks that cleared in last night’s processing, and those that did not match checks you’ve written.
• Use ACH Origination for payments so your payments are sent electronically.  By reducing the number of checks you distribute, lost or stolen checks are eliminated.  Additionally, not purchasing checks, envelopes, or stamps creates added savings for you.”
• Use Electronic Payroll for your employees, either through ACH Payroll or Business Online Payroll.  Your employees get paid quickly, and there are no “lost” checks to replace.
To learn more about any of these business solutions, please contact our Business Services team at
(361) 653-5295 or toll free at (800) 725-9980 ext. 5295.

Personal Check Fraud - protect your personal accounts:
• Store blank check stock in a locked cabinet or safe.  Never leave checks in plain sight, including written checks, or cleared checks.  Someone walking by or through the area could easily lift one and obtain key account information, including your signature!
• Use Bank OnLine to reconcile paid checks and watch for suspicious and unauthorized transactions. 
• Set up additional Security Alerts in Bank OnLine to let you know when certain activities occur with your accounts.
• When mailing checks, take a few extra minutes to take them to a secure mailbox, serviced by the US Postal Service.  This will prevent criminals from obtaining a check or other account information by stealing your mail.
• Destroy old checks, and checks from closed accounts.  Do not place them in the trash.  Shredding is the safest means of disposal.

Phishing E-mails
Fraudsters use holiday activities to try to lure you in with shopping deals, notices about unexpected package deliveries, or holiday invites.  E-mails that appear to be legitimate but have an alternative motive are called phishing e-mails.  Criminals will target your curiosity, your good nature during the holidays, or your desire to save money by getting a great deal.  If you receive an e-mail from an unknown person, don’t click on any links or open any attachments.  And don’t open the e-mail.  If it seems too good to be true, then it probably is.  Delete it!

Shopping Security at Stores
Make every attempt to put all bags in your trunk or an area of your vehicle where they can be concealed.  Criminals walk through parking lots looking for easy targets.  So if your doors are locked and there is nothing that can be seen from the outside, they will move on.

Shopping Security Online
More and more shopping is being done online and that means more and more items will be delivered to your front door.  If you are expecting packages, make sure you collect them from your door as soon as possible.  Or have them delivered to your place of business so someone can sign and accept them for you.

Avoid using public WIFI connections for shopping too.  Hackers can intercept your credit card information, passwords, etc.

End of Support for Internet Explorer Versions 10 and Older

Microsoft will end security updates for all versions of Internet Explorer 7 and 8, and for most versions of Internet Explorer 9 and 10, after their January 12, 2016 patch release.  If you are an Internet Explorer user, you will need to upgrade to Internet Explorer 11 (if you have not already done so) to continue to receive security updates and technical support for this browser.  It is good practice to update your browser to the latest version on a regular basis to benefit from enhancements and ensure that you continue to receive security patches.  You can find links in our Security Center to download the most recent, supported browsers at no cost. 

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