American Bank’s management team continues to monitor the COVID-19 situation as it evolves, and our top priority is the safety and health of our employees and clients. Given the increasing number of virus cases, and recent CDC guidelines and orders from Texas’ Governor Abbott regarding limits to the number of people that gather in a common area, we are implementing an approach to delivering banking services that aligns and provides increased safety for our employees and clients while remaining open to continue to deliver a full suite of products and services.
“We continue to closely monitor the COVID-19 virus situation in all our communities and have plans in place to ensure our clients can continue to access all their banking services as things change,” stated American Bank’s Chief Executive Officer and President, Stephen C. Raffaele. “Our clients’ safety, as well as that of our employees, is our top priority. We have been communicating regularly with clients, and will continue to do so, to ensure they have up-to-date information about modifications to our services as well as other information that may be helpful to them as we experience this unprecedented situation,” he added.
Effective Wednesday, March 25, the bank’s social distancing plan will temporarily transition branches to Motor Banks as the primary means of operation, with most services being available through those drive-through facilities during their regular business hours.
Branch lobbies will be open by appointment, made in advance by phone, for services not available in the Motor Bank. All banking services will be available through one means or the other. The lobbies of branches that do not have a Motor Bank (San Antonio Concord Plaza and Corpus Christi One Shoreline Plaza) will be open with limitations as to how many clients are allowed in the lobbies at one time.
Electronic Banking Services
As always, our electronic banking services are available 24/7. We are encouraging clients to take advantage of electronic banking services, however and whenever possible, in order to minimize their own potential exposure to the COVID-19 virus as well as exposure to our employees. These services include business and personal online banking, business and personal mobile banking, ATMs, debit cards, Bank-By-Phone and a wide range of treasury management solutions for business clients. Banks are considered “essential services” and American Bank will continue to provide services to our clients, even if some of our communities have shelter-in-place orders issued by their governmental agencies.
Client Services’ hours are also being extended; new hours are 7 am to 6 pm on weekdays and 11 am to 1 pm on Saturdays.
“It is also important that our communities and clients know that American Bank is strong, well-capitalized and has ample liquidity. Our loan portfolios are strong and conservative, our management is seasoned, and our shareholders live and work in the communities we serve. The bank has encountered many challenges over the 50 years it has existed, but we have always been there for our clients. The COVID-19 situation is no different,” Raffaele continued. The bank also has deposit insurance available to clients through the FDIC, for additional peace of mind.
About American Bank
American Bank was founded in Corpus Christi, Texas in 1970. It is an independent financial institution with assets totaling nearly $1.6 billion as of December 31, 2019 and 14 locations in the Texas communities of Austin, San Antonio, Houston, Corpus Christi, Port Aransas, Rockport, Goliad and Victoria. It also operates a network of 19 ATMs. The bank’s strategic plan includes growth in the size and scope of the bank’s operations and geographic footprint; an enhanced, exceptional banking experience for clients; and a position as a leading regional Texas bank by 2022. Services include commercial banking, with Centers of Excellence specializing in commercial real estate, medical, energy, SBA and technology lending; a full range of business and personal deposit accounts and loans; Private Banking and Wealth Management for executives and professionals; Treasury Management services; home-related loans; and a full range of electronic banking services. In addition, the bank’s subsidiaries and other partners offer trust and asset management, insurance, and non-bank investment services. Those partners include American Bank Trust and Asset Management, the American Financial Insurance Services affiliate Borden Insurance, and American Investment Services, a division of Herndon Plant Oakley Ltd., member FINRA/SIPC. Member FDIC. Equal Housing Lender.