Whether it’s a hurricane or some other type of disaster, we have an extensive disaster recovery plan in place to assure you that we will be open and ready to serve you as quickly as possible.
During or after any kind of disruptive event, our expectation is that you will be able to reach us by phone at (800) 257-8316 or through secure messaging within Online Banking.
Important information about your banking relationship with us, such as changes in banking hours, branch availability and other instructions will be posted and kept up to date on the homepage of our website, americanbank.com, and on our Social Media pages.
Disaster Planning Tips:
- KEEP IMPORTANT RECORDS SAFE: Place marriage and family records, including adoption papers, property deeds, birth certificates, wills, insurance policies, passports, Social Security cards, immunization records, credit card account numbers, car titles or lease contracts, bank and investment account numbers, and three years of tax returns in a safe deposit box at a bank branch that is not at risk of a severe storm surge. We have a variety of safe deposit boxes available for you to keep your valuables secure and protected with us.
- MAKE COPIES: It’s a good idea to make official copies of critical documents such as birth certificates, adoption papers, marriage certificates and the deed to your home for safekeeping, perhaps with an attorney.
- INVENTORY VALUABLES: Keep a list and photographs of household valuables for insurance purposes.
- START AN EMERGENCY FUND: Regularly contribute to an emergency fund that can cover at least three to four months worth of expenses. This fund should be separate from your savings or investment accounts.
- STASH SOME CASH: Keep extra money with your emergency kit, which should include a three-day supply of water, food, a first aid kit, manual can opener, battery-operated flashlights, a battery-operated radio and extra batteries.
- BACKUP ELECTRONIC FILES: Identify the records that you keep only on computer, make a printout and safeguard them to have if electrical power fails. As a supplement to paper copies, scanned or electronic documents can be attached and stored in your e-mail account, or with secure online backup services. Be sure you are communicating through a secured connection when sending information like credit card or bank account numbers, Social Security numbers or passwords over the Internet.
- KEEP IN CONTACT: Place names and contact numbers for executors, trustees and guardians in a safe place, possibly in a safe deposit box. Notify a trustee, close relative, or attorney where other important financial information is located.
Information courtesy of the Independent Community Bankers of America.