Recognize fraud and put a stop to it.
Follow the tips we have suggested and be aware of any suspicious activity on your bank or credit card statements or on your credit report. It is important that you report these activities quickly in order to put a stop to the fraud and minimize the impact these activities have on your credit score and finances.
How do you report falling victim to fraud or identity theft?
Report Fraud to American Bank
Report any suspected fraud or identity theft activity concerning your American Bank accounts or services immediately to Customer Service from 7 am to 6 pm weekdays. If after hours or on a weekend or holiday, report it promptly the next business day.
Customer Service DirectLine
- Corpus Christi (361) 992-9911
- Port Aransas (361) 749-7711
- Rockport (361) 727-9955
- Goliad or Victoria (361) 645-3220
- Austin (512) 328-0999
- Outside These Areas Toll Free (800) 257-8316
- Customer Service Fax (361) 980-1812
Report Fraud to Other Agencies
If you suspect you're the victim of identity theft, you should also contact these agencies:
Federal Trade Commission (FTC)
Identity Theft Hotline: (877) ID-THEFT
Credit bureau fraud hotlines:
- Equifax: (800) 525-6285
- Experian: (888) 397-3742
- TransUnion: (800) 680-7289
Contact your credit card companies if you suspect your credit card numbers have been compromised.