We look forward to hearing from you.
Forgot your PIN? Want a loan for your growing business? No matter what you might need, we’re always on hand to happily provide answers and assistance.
Customer Service DirectLine
- Corpus Christi (361) 992-9911
- Port Aransas (361) 749-7711
- Rockport (361) 727-9955
- Austin (512) 328-0999
- Goliad / Victoria (361) 645-3220
- Outside these areas toll free (800) 257-8316
- Customer Service fax (361) 980-1812
Our Customer Service DirectLine staff answers calls weekdays from 7 am to 6 pm. The DirectLine is open to general inquiry calls about the bank, our products and services, and, of course, for customers’ assistance with their accounts and other financial services.
Main Phone Numbers
- Corpus Christi (361) 992-9900
- Port Aransas (361) 749-7450
- Rockport (361) 727-9944
- Austin Westlake (512) 328-9900
- Austin Downtown (512) 708-1492
- Austin The Domain Loan Production Office (512) 823-5400
- Austin Region Executive Offices (512) 465-5450
- Goliad (361) 645-3226
- Victoria (361) 576-4886
- Corpus Christi (361) 992-9901
- Port Aransas (361) 749-7777
- Rockport (361) 727-9965
- Austin (512) 328-4888
- Goliad/Victoria (361) 645-1300
- Outside these areas toll free (800) 257-8086
Through our automated 24-Hour Bank-By-Phone system you can access information about bank hours and locations, use your PIN to check account balances or see if a check has cleared, transfer funds between established accounts, and even report lost or stolen checks, Check Cards or ATM Cards in an emergency after hours (messages are checked and responded to the next business day – please allow reasonable time for our response).
Bill Pay Customer Service
(855) 344-4904 (Toll Free)
Available 6:30 am to 4 pm Central Time, Monday through Friday, for personal Bill Pay service customers and from 6:30 am to 1 am Central Time, Monday through Friday, for Business Bill Pay customers to help you with any Bill Pay questions or payment inquiries.
Report Lost or Stolen Check Card/ATM Card
To report your Check Card or ATM Card lost or stolen during regular business hours, please contact one of our Customer Service DirectLine numbers listed above. If you realize that your Check Card or ATM Card has been lost or stolen after business hours during the week or on the weekend, please call MasterCard at (800) 528-2273 (for lost or stolen Check Cards only).
It is important that you report a missing card as soon as possible to help prevent or limit fraudulent use.
Responses to messages sent via this link may take up to 24 hours. For faster assistance, please send a secure message through Bank OnLine or call Customer Service at (800) 257-8316 from 7 am to 6 pm Central Time on weekdays, excluding holidays.
E-mail is not a secure form of communication. Please do not include any personal information such as account numbers or Social Security numbers on this form. If you need to send confidential information, please call, fax or mail your inquiry or message to the numbers listed above, or send us a secure message through Bank OnLine.
General Mailing Address
P.O. Box 6469
Corpus Christi, TX 78466-6469
Or for courier delivery:
5120 S. Padre Island Dr.
Corpus Christi, TX 78411
(361) 992- 9905
Hours of Operation
We’re open for full teller services six days a week at most locations and we are always available through 24-Hr. Bank-By-Phone, Bank OnLine and Mobile Banking. For more information on hours for specific branches, visit Locations.
Our Holiday Schedule now includes all Federal Reserve Bank Holidays. For a listing of those holidays, please click here.