Client Services | Toll free: (800) 257-8316 | Fax: (361) 980-1812
No matter what you need, we’re here to help. Our Client Services staff provides general information about the bank, our products and services, and assistance with accounts from 7 a.m. to 6 p.m., Central Time, Monday through Friday, excluding holidays.
24-Hour Bank-By-Phone | Toll free: (800) 257-8086
Need banking information at night or on weekends? Check account balances, transfer funds, report lost or stolen checks and cards, or leave a message by calling our 24-Hour Bank-By-Phone number.
Report Lost or Stolen Debit Card/ATM Card
Quickly speak to a Client Services representative during business hours, contact MasterCard after hours for emergency assistance with your debit card.
- During business hours, call Client Services: (800) 257-8316
- After business hours, call MasterCard at (800) 500-1044 (debit cards only)
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E-mail is not a secure form of communication. Please do not include any personal information such as account numbers or Social Security numbers on this form.
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P.O. Box 6469
Corpus Christi, TX 78466-6469
5120 S. Padre Island Dr.
Corpus Christi, TX 78411
(361) 992- 9905